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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. How can I track my order?

You can track your order by logging into your account on our website and navigating to the "Orders" section. You will find detailed tracking information there. Additionally, we will send you a tracking link via email once your order has been shipped.

2. What is your return policy?

We offer a hassle-free return policy within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. To initiate a return, please visit our Returns page or contact our customer support team for assistance.

3. How do I contact customer service?

You can contact our customer service team by filling out the contact form on this page, sending an email to support@maison-mery.com, or calling us at (123) 456-7890 during our business hours (Monday to Friday, 9 AM to 5 PM).

4. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping fees and delivery times vary based on the destination. Please visit our Shipping Policy page for more information or contact our customer support team if you have specific questions regarding international orders.

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